Attendees at the 2015 Winter ABA HR & Labor Conference took on several key baking industry issues, including how to develop successful front line supervisors and what it takes to become an employer of choice.
Pat Richards, Director of Human Resource Development with Hearthside Food Solutions, led a focused discussion on how improve the leadership skills and overall performance of front line supervisors. Attendees broke out into working groups to discuss what the current strengths of front line leaders are, identify key areas of needed improvement, and evaluate what leadership training techniques are needed to make front line supervisors into company leaders.
Holly Petroff and Chris Culkin with Great Places to Work shared what it takes to become an employer of choice. Companies need to first build a strong relationship of trust in order to have employee buy in to the company’s culture.
The take-away was that companies that become great places to work typically have employees that are:
- more engaged with the business’s success
- stay around longer
- provide better customer service
- more innovative
- cooperate more with other employees
Attendees were updated on actions that the National Labor Relations Board will be taking in the 114th Congress, and what changes, if any, to expect on health care in 2015. Attendees were also able to visit with key members of Congress and staff to discuss how they can take action to support the baking industry.
The next ABA HR & Labor Conference will be in September 2015. More information on dates and location coming soon!