The Voice of the Baking Industry Since 1897


Leadership Development for Front Line Professionals


August 8-10, 2017 | January 23-25, 2018 | June 26-28, 2018

You made one of your top performers a front line supervisor, now what?

Supervisors might know the job on the front line, but they need leadership skills to be effective in this role. Produced in cooperation with Hearthside University, this world-class training program equips bakery level supervisors with leadership principles, tools and techniques to improve quality, safety and productivity throughout your organization.

Covering topics from managing difficult people and situations, to successfully leading change, to tackling performance problems, this three-day Front Line Professionals course supports your organization in its quest to develop, empower, motivate, and retain current and up-and-coming associates. The program uses an interactive, experiential learning style that allows front line leaders to put principles into practice.

Registration fee will include one group dinner, breakfasts and lunches.

Hilton Orrington/Evanston Hotel
August 8-10, 2017
Evanston, Ill. 
Register | Hotel – use promo code ABATP

 

 

 

 

  • 83 percent of the industry struggles with undertrained front line supervision, according to data from the “Workforce Gap in U.S. Commercial Baking: Trends, Challenges and Solutions.” Sound familiar?

    In an effort to develop solutions to address this issue and the the industry’s workforce gap, ABA’s Human Resources Committee has put emphasis on programs that focus on the recruitment, development and retention of high-potential employees — an area that is a major concern within the baking industry.

  • The Role of the Supervisor in Manufacturing – Attendees will dive into what their job really entails, and why it is critical to the success of their company. Attendees will identify key leadership principles needed in order to successfully lead teams, and why these principles are crucial in staying ahead of the curve.

    Facilitating Small Group Meetings – Running effective and efficient meetings is an art. When meetings get too long or off target, associates lose focus and learn to loathe future team meetings. Attendees will learn key elements to running an effective meeting in order to overcome pitfalls in leading team meetings.

    Introduction to Problem Solving – This overview of problem solving techniques will set the stage in being able to identify root cause, diving into common pitfalls to problem solving and ways to avoid them.

  • The investment you make in them today will yield returns for many years to come – in the form of heightened loyalty, teamwork, safety, productivity and, ultimately, profitability.

  • The Role of the Supervisor in Manufacturing – Attendees will dive into what their job really entails, and why it is critical to the success of their company. Attendees will identify key leadership principles needed in order to successfully lead teams, and why these principles are crucial in staying ahead of the curve.

    Facilitating Small Group Meetings – Running effective and efficient meetings is an art. When meetings get too long or off target, associates lose focus and learn to loathe future team meetings. Attendees will learn key elements to running an effective meeting in order to overcome pitfalls in leading team meetings.

    Introduction to Problem Solving – This overview of problem solving techniques will set the stage in being able to identify root cause, diving into common pitfalls to problem solving and ways to avoid them.

    Supervisor Competencies/Self-Assessment Questionnaire – Attendees will assess themselves against five key leadership competencies supervisors need. Their strengths and areas of opportunity will be identified.

    Communication – Motivation – This module explores the importance of communication and motivation as it relates to the effectiveness of a leader. Attendees will breakdown effective communications in basic components, and then practice successful techniques. Attendees will also look at approaches to motivating the 21st Century workforce.

    Handling Difficult Employee Situations – This module will give a step by step outline in how to deal with difficult employee situations. Supervisors face them every day, and these situations can drain valuable time and energy. Attendees will learn specific steps to handle difficult employee situations with ease and composure.

    Team Building – This activity will showcase the importance of team building and supervisors can build effective teams.

    5 Whys Root Cause Analysis – This module explores two problem solving tools and gives attendees the opportunity to put them into practice.

    Providing Recognition – In today’s busy plant environment, does the industry go enough to recognize performance? Is time a factor? Attendees will learn effective and time efficient ways to recognize employees in a fast paced environment.

    Discussing Disciplinary Action – or – Handling Grievances – These concurrent sessions focus on what you need to know as a supervisor when handling disciplinary action or grievances. These insights will help attendees manage performance issues with more confidence and effectiveness

    Key Learnings/ Action planning – Attendees will walk away with an action plan to help them apply their learnings when they get back to the plant.